Legal notice

Controller of personal data

Nuria Romero Román, DNI: 15441537G
Address: C/ Montero Ríos, 22 – 15701 Santiago de Compostela
Email: nuriaromeropsicologa@gmail.com
Web: nuriaromero.artenovaclientes.es

This privacy policy sets out how personal data will be handled on this website. It is essential that you read and accept it before continuing to browse.

This privacy statement explains what personal data we collect from our users and how we use it.

This website respects and takes care of the personal data of its users. As a user you should know that your rights are guaranteed.

  • We never share personal information about our users with anyone, except to comply with the law or with your express permission.
  • We will never use your personal data for any purpose other than that set out in this privacy policy.

Nuria Romero has adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December, known as the Regulations for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

How do we get your data?

  • Email
  • Forms / Questionnaires (web, electronic or paper format)
  • Psychological interview and treatment.

For what purpose do we process your personal data?

The data that Nuria Romero collects by different means (website, e-mail, electronic forms or forms and paper documents) as part of its activity are processed for the following purposes:

Contact form: Here we ask for your name and email address. We ask you for this information so that we can reply to any doubts, questions, comments or requests for information that you make through this form.

User data: Here we ask for a contact phone number, a Skype or Microsoft Teams account. The telephone number is required to contact you if necessary to notify you of changes in the sessions or urgent notifications, as long as it has not been possible to do this communication by internal messaging. We ask for Skype or Microsoft Teams accounts in order to be able to do the videoconference sessions with you.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, Nuria Romero will be responsible for the processing of data corresponding to users of the website and patients.

Nuria Romero does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Nuria Romero is processing their personal data.

Interested persons have the right to:

  • Requesting access to personal data relating to the data subject
  • Request rectification or deletion
  • Request the restriction of their processing
  • Oppose treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion, among other reasons, that the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. Nuria Romero will cease to process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another data controller when:

  • Treatment is based on consent.
  • The data have been provided by the person concerned.
  • The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

Contacting or commenting on this website requires consent to this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.

The contracting of products and services is also based on the consent that you are asked to give, which can be found in the general terms and conditions of sale.

Minors

As indicated in the Conditions, minors may not use Nuria Romero, so they must also refrain from providing any data. In any case Nuria Romero is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify the age of the same.

Navigation

When browsing Nuria Romero may collect non-identifiable data, which may include, IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. We use this data to administer the site and to gather demographic and statistical information about the customer base.

Secrecy and data security

Nuria Romero undertakes to use and process the personal data of users, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to prevent alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection legislation.

This website includes an SSL certificate (https protocol). This is a security protocol in which your data travels in a secure, encrypted and encrypted way, in the transmission of information between a server and a web user.

However, because Nuria Romero cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to involve a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of security of personal data means any breach of security leading to the accidental or unlawful destruction, loss or alteration of, or unauthorised disclosure of or access to, personal data transmitted, stored or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it makes the information accessible.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to Nuria Romero, who will be exonerated from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact, subscription and registration forms.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by Nuria Romero in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying Psicoglobal. You may revoke your data in the terms established in this Policy for the exercise of ARCO rights. Such revocation shall in no case be retroactive.

Users may exercise their rights of access, rectification, cancellation and opposition by means of a written, dated and signed request, indicating their name, surname, address and a photocopy of their ID card, which must be sent to Nuria Romero by e-mail to nuriaromeropsicologa@gmail.com.

Subscription to Nuria Romero’s blog

In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the informative blog with notice of updates and will be retained for as long as there is a mutual interest in maintaining the purpose of processing. When no longer required for that purpose, they shall be deleted with appropriate security measures to ensure pseudonymisation of the data or complete destruction of the data. The data will not be communicated to third parties, unless legally obliged to do so.

Publication of their testimony.

In the event that the user wishes to publish their opinion on the website, we inform you that the data provided will be processed in order to deal with the suggestions, experiences or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer necessary for that purpose, the data will be deleted with appropriate security measures to ensure pseudonymisation of the data or complete destruction of the data. The testimonials will be published on our website. The only personal information that will be published about the witness will be his or her name.

Changes to the privacy policy

Psicoglobal reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to keep abreast of the latest changes or updates.